Based on per hour and 15 minute break downs for Onsite. In Office includes a 3 month maintenance service for In House Service. Hardware and software cost not included. Pickups may be subject to a trip fee. Remote PC Maintenance includes 3 months of remote maintenance. Backup, hardware and software cost not included, but discounts are available. Pickups will be subject to a trip fee. Hardware, software, security and upgrade scans are all included.